1-888-90-WORKS (888-909-6757) Shop By Tool. Do you offer expedited shipping on your site? ft. We will do air samples, swab samples or tape samples depending on the particular situation. Please allow up to 24-48 hrs for email response. For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer. Back to Top, We ship via Federal Express, UPS or the USPS at our discretion based on your location & what items you have ordered. (Cash on Delivery) as an option Back to Top, Yes, we do accept returns for most items. The following explanation of banking terms and processes is meant to assist you in understanding the charges associated with your OrderTree.com purchase(s) in general terms. When you place an order with OrderTree.com and pay with a debit card, you trigger the following events: This example is for balance representation only and is not an example of a bank statement. However, the funds held by the pre-authorization hold are not available for other transactions. Distance: 2,439.55 miles. Back to Top, For questions regarding your order please have your confirmation number or invoice number available. We want you to be completely satisfied with your product and experience with Greenworks Commercial. I received my order & a part number/price has changed. Greenworks Tools are sold in the UK by our exclusive distributor – Handy Distribution. For the best experience on our site, be sure to turn on Javascript in your browser. I received my order & a part number/price has changed. What’s going on? Greenworks - Washington. What does that mean? What does that mean? Add new energy to your garden with a cordless battery-powered lawn mower, string trimmer, … 4. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. What brands does OrderTree carry parts for? At this time we are unable to let you select which delivery service carries your order. Back to Top, Some “Special Order” items can be cancelled. Black Friday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Sell Registry Free Shipping Coupons #FoundItOnAmazon Shopper Toolkit Disability Customer Support. 4818 Yoma St, Washington DC 20037 Phone Number:(202) 333-3366. Shop Greenworks 2000-PSI 1.2-GPM Cold Water Electric Pressure Washer in the Electric Pressure Washers department at Lowe's.com. Do you offer expedited shipping on your site? Avoid!!! but there is a fatal flaw in the entire snow blower line. Contrary to popular belief, this process is not instantaneous: the transaction may not appear on the customer's statement or online account activity for one to two days. 8. Also the dual blades on the EGO reminded me of my awesome Honda gas mower. It had a better warranty (+1 more year) and I have read great things about their customer service. ©2020 Greenworks Commercial All Rights Reserved, 500 S Main St #450Mooresville, NC 28115United States of America. Though the customer service was very good, the 40V unit failed after a couple months of use in the same manner that the 80V unit did. If you have any ideas of how we can improve our products or have questions or remarks about our products, please fill in this form and we will help you as soon as possible. Sent an email, no response. We want you to be completely satisfied with your product and experience with Greenworks Commercial. Address: & Service State: PA ALLENWOOD , 17810-9111 KINGSTON ENTERPRISES Address: 85 North Rd State: NH KINGSTON , 03848-3056 Only one is the actual charge, however $79.50 ($38.00 preauthorization3 (preauth) + $41.50 actual charge) is temporarily “tied up” because of the purchase on January 4th. How can I contact you/when are you available? They understand that these are the most important components in building and maintaining a solid reputation among customers and the community in which they serve. Usually we are able to obtain these items & ship them to you within 10-15 business days. Authorization hold (also card authorization, pre-authorization, or preauth) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off." When should I expect to receive my order? Discover the green alternatives to gas-powered tools. Hold times vary by financial institution. GREENWORKS HELPLINE (1-888-90WORKS): Warranty service is available by calling our toll-free helpline, at 1-888-909-6757 (1-888-90WORKS). This may result in overdraft or over limit fees from your financial institution. Read page 4 of our customer reviews for more information on the Greenworks PRO 1800 PSI 1.2 GPM 60-Volt Cold Water Hybrid Electric Pressure Washer, Battery … As a customer, you hire a lawncare company to take good care of your lawn so you don’t have to worry about it. Back to Top, We currently do not offer expedited delivery on the site. Add all three to Cart Add all three to List. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. Frequently bought together + + Total price: $283.98. Customer Support To contact GREENWORKS fill out the Contact Form. Read more. For the best experience on our site, be sure to turn on Javascript in your browser. Greenworks Portal Customer Service JavaScript seems to be disabled in your browser. This website is the UK shop of the manufacturer of Greenworks Tools. 7. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. 40V 4.0Ah Battery; 40V Charger; 40V 20" Dual Blade Lawn Mower Only the actual order charge removes money from the debit card account. Please note in our terms & conditions that all prices are subject to change without notice. What is Credit & Debit Card Authorization Hold? 6. ... Greenworks 25-Foot Universal Pressure Washer High Pressure Hose Attachment 5200402. Join to Connect. For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer… We will accept cancellations for items that we normally keep in inventory. 5. 9. 3rd issue w/Greenworks customer service - the model number printed on the edger is registered 82V (the batter, charger and edger all are labeled 80V) I want to return the items but I cant get a response from Greenworks! JavaScript seems to be disabled in your browser. Please allow up to 24-48 hrs for email response. 10. All of them have been updated, checked and activated immediately 1 The shipping and handling charges for consumer orders are based on a sliding scale and determined by the dollar amount of the parts purchased: 2 OrderTree.com is required to charge sales tax in states where we have offices or warehouse facilities.These states are: 3 This is an example of what could happen with a pre-authorization hold. Customer Service | Returns, Ordering & Products | Greenworks. 11. 4.6 out of 5 stars 1,056. Edit. We would ask that you include an address where there is a physical mailbox to help facilitate delivery of your order. Saturday/Sunday: Closed. Heavy-duty household cleaning requires tools that are as serious as you are. How will I know if you received my order? US and Canada customers please email info@greenworkstools.com or call: 1-888-90-WORKS (888.909.6757) Monday – Friday: 9am – 5pm EST. When you purchase from this site you will transact directly with Handy Distribution. 3 … If the item is something that we do not stock or is an item that one of manufacturer partners will not accept as a return than the item is not cancelable. A pre-authorization hold for the amount of the parts, $15.00. Occasionally a manufacturer will be out of stock on the part & it will take longer for us to get. I am very happy with the other Greenworks tools (blower, mower, etc.) Debit card authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1–5 days after the transaction date depending on the bank's policy. 11. 2. GreenWorks Tools production is a vertically integrated and manufacturers it’s own components. 5. What is Credit & Debit Card Authorization Hold? Can I return an item? 4. What brands does OrderTree carry parts for? Company registered in England: 05692300. Saturday: Closed. Read more. Can I cancel a Special Order item? When you place an order you will receive an order confirmation via e-mail. Green Works is committed to making its website accessible for all users, and will continue to take steps necessary to ensure compliance with applicable laws. Back to Top, Ordertree carries a full line of parts & accessories for most major brands of Outdoor Power Equipment, including MTD, Poulan, Poulan Pro, Troy-Bilt, Weedeater, Kohler, Briggs & Statton, Tecumseh and many more.You can view all of our Brand Pages here. The actual order charge will post to the debit card account. For the best experience on our site, be sure to turn on Javascript in your browser. You can contact us for a quote on Next or Second Day shipping via e-mail at [email protected] . 10. 12. Back to Top, We make every effort to keep pricing and part numbers current. Read honest and unbiased product reviews from our users. Director of Marketing at Greenworks Tools Charlotte, North Carolina Area 500+ connections. This typically occurs when we are getting in back ordered parts. To contact GREENWORKS Customer Care, call our help line: 1-888-90-WORKS (888.909.6757) Monday – Friday : 9am to 5pm EST. They are an excellent business partner with a passion for design and creative approach, developing robust and cost-effective practices to meet and exceed our goals. 2. United States of America. When should I expect to receive my order? You can contact at [email protected] for questions regarding canceling a part. Orders for parts that are in stock generally ship within 24 hours (excluding weekends). ©2020 Greenworks Tools All Rights Reserved. We are also proud to carry Oregon and Sure-Fit Aftermarket Parts for brand that we do not carry original equipment manufacturers parts for including John Deere, Honda, Stihl, Toro, Gravely & many more! Got a general question or comment about GreenWorks services? Back to Top, We accept Visa, Master Card, Discover & American Express cards. 3. How do you ship orders/Can I choose which carrier you use? Sorry, we are not able to offer C.O.D. Note that pre-authorizations never leave a customer’s account, but funds are not available until released by the bank. ... R&D and Customer Service teams to deliver long term brand /product strategy 【Service】All Jialitt products come with 30 days free return, 12 months quality service and 24 hours' friendly customer service. Credit card holds may last as long as 30 days, depending on the issuing bank. Greenworks has the absolute worst customer service! 1-888-90-WORKS (888-909-6757) ! I had no issue with the greenworks 80v either. Lawn Mowers. Once the part arrives we will promptly ship it to you. 3. These items are shipped from and sold by different sellers. How do you ship orders/Can I choose which carrier you use? 1. 8 people found this helpful. JavaScript seems to be disabled in your browser. (Charlotte/USA, Toronto/Canada, Changzhou/China and Cologne/Germany). All rights reserved. 1. For the best experience on our site, be sure to turn on Javascript in your browser. She understands the industry very well, has a great eye for matching client expectations, and service is very professional. We want you to be completely satisfied with your product and experience with Greenworks Tools. Tell Us How We Can Help. $16.50 $ 16. When I enter my part number the page says it’s a "Special Order". 12. Phone – 1-888-90-WORKS (1-888-909-6757) If Greenworks accepts a return under warranty, you can return the defective or damaged product only after you call our Customer Care team and receive a Return Authorization from Greenworks. You may also start by simply downloading the Merchandise Return Form . You can't get any better than Greenworks! If the part number/price changes we will note it on your invoice. We want you to be completely satisfied with your product and experience. 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Expectations, and service is available by calling our toll-free HELPLINE, at 1-888-909-6757 ( 1-888-90WORKS.... New energy to your garden with a cordless battery-powered lawn mower, trimmer. Without notice flaw in the Electric Pressure Washers department at Lowe's.com at different companies Working with Jennifer is a company! Policy here and Request a Return Authorization prior greenworks customer service returning your product Master,... In overdraft or over limit fees from your financial institution NC 28115United States America! But there is a vertically integrated and manufacturers it ’ s own components items that we normally keep inventory... From this site you will transact directly with Handy Distribution we would ask that you include an where! We accept Visa, Master card, Discover & American Express cards lawn mower string. Hours of receipt 10-15 business days, … Sent an email, no response distributor – Handy Distribution it. 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