Repairs must only be performed by original installation providers not someone else. We offer in-home service and are very experienced in the insurance restoration area. Country Of Origin. Odd Damages, Loss of Use, Indirect, & Consequential Damage. VIEW COLLECTION. We will only cover water damage in water resistant laminate if you have clear proof that the damage was sustained while the laminate was being used within manufacturer recommended conditions. Discover a world of possibilities at Divine Floors. Moisture: Laminate flooring is susceptible to water and moisture damage. Call our office at (503) 234-7075 or visit our showroom location: 2715 SE 8th Ave Suite #100 Portland, OR 97202. We provide detailed instructions how to care for various types of laminate floors that we sell and install including our basic lines as well as our higher end scratch resistant and water resistant options so that you know if a product or installation malfunction is covered by warranty or if the damage that may result is because of improper care. You will be able to add to your existing Foxwood floor, or choose from the much expanded Mirage Hardwood Floors collection. Cromwell is the first hardwood offering from Chesapeake Flooring to feature TRT TM True Reactive Technology which brings out the unique characteristics of each individual plank and is scientifically tested to avoid continued reaction. We require all claims to be submitted within 60 days of original damage report. 00546 GRAY ESCAPE . Country Of Origin. What: Our Divine Hardwood & Stone installation warranty covers all laminate installation labor provided by Divine Hardwood & Stone employees or sub-contractors. The flooring will not shrink or warp when there is excessive moisture in your home. Any damages that indicate abuse or misuse of product or any damage that clearly is a result of a violation of care instructions found anywhere on www.divinehns.com or as instructed by installer, sales person, office manager, or manufacturer will not be covered by limited installation warranty. Trust Divine Surface. Moisture can be found in the form of spills, leakage of pipes, flooding, wet mopping or damp mopping, pets spills and urine, children, kitchen spills, and improper attention to humidity or temperature. If any portion of installation that Divine Hardwood & Stone completes fails with respect to all above warranty information we will repair the incorrectly installed product section and will honor the warranty. Before installation begins examine the boards and give the installation provider instructions with what can be done with damaged or discolored boards. We require an on site inspection of damages before making any decision on acceptance of claim by warranty repair. You will be able to add to your existing Foxwood floor, or choose from the much expanded Mirage Hardwood Floors collection. Know About Divine Roofings. Laminate flooring will also be able to tolerate under-floor heating. Hardwood is a natural product that may have fluctuations during the seasons as well as a result of environmental changes. See BBB rating, reviews, complaints, & more. Header. Anderson Tuftex Carpet. If additional materials are required to complete the repair customer is responsible to provide them at his/her own cost. Repairs must be performed during business hours additional requests or off business hours repairs will be charged an additional service fee. Read employee reviews and ratings on Glassdoor to decide if Divine Flooring is right for you. With a reputation for quality, architectural innovation, contemporary style, customer service, and warranties you can count on, we are leading the future of Vancouver real estate. your DIVINE Flooring Finish Warranty. We warrant our installation up to industry standards as well as manufacturer specifications. 3 You have made a great decision in choosing wood flooring for your home. We advise customer to remain present during installation process to ensure that all boards are up to customer standards. L awson Affordable Luxury Flooring’s Diviner Collection provides high quality, durable, high-density laminate floor. In order to file a claim with Divine Surface ensure that you have documentation (preferably invoice of job completion) if you do not we can still offer warranty repairs but will need to take additional steps for verification. Find the perfect match for … USA. We look forward to meeting you at our Hoover, AL, location. Hardwood Floors in Vancouver, BC. Damage as a result of maintenance and care that contradicts installer instructions. We are excited and eager at Devine's Flooring America to get to know you and help you with all of your floor covering needs. Countertops, cabinets, built-in appliances or other fixtures should not be installed on top of your floor and the cost of the removal or replacement of these items is not covered. This organization is not BBB accredited. We do NOT cover damage do to irregular issues such as foundation setting, indentations, and other damage caused by improper care, furniture movement, appliances, chairs, pets, heels, children, toys, etc. We do NOT cover damage do to irregular issues such as foundation setting, indentations, and other damage caused by improper care, furniture movement, appliances, chairs, pets, heels, children, toys, etc. If customer decides to repair laminate using product other than the one originally used installation warranty is voided. Improper In Home Conditions (environmental and physical): Divine Hardwood & Stone DOES NOT cover damage as a result of irregular extreme heat, radiant heat, or dirt, dust, and other harmful particle damage. Live life on your own terms with the wide-ranging Wood Originals Collection from PERGO® EXTREME™ rigid vinyl flooring. 5 year warranty; Receive A Quote. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. Damage as a result of maintenance and care that contradicts installer instructions. We are Proud to serve Austin, Texas! Laminate although more stable than natural hardwood is a product that may have fluctuations during the seasons as well as a result of environmental changes. This is the Divine Flooring company profile. Glassdoor has 2 Divine Flooring reviews submitted anonymously by Divine Flooring employees. Any repairs, alterations, fixes, refinishes, and work performed on hardwood installed by Divine Hardwood & Stone by someone other than a Divine Hardwood & Stone employee or sub-contractor working under direct supervision of Divine Hardwood & Stone representative voids installation warranty completely. About Divine Epoxy. The color and tone of the laminate may/will change as well due to aging and UV effects and discoloration, this should be expected of in such a product and is not covered by warranty. Preparation. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the material and installation, and only them. Style. Pattern Repeat. Recently Viewed. Any repairs, alterations, fixes, and work performed on laminate installed by Divine Hardwood & Stone by someone other than a Divine Hardwood & Stone employee or sub-contractor working under direct supervision of Divine Hardwood & Stone representative voids installation warranty completely. We are experts in Epoxy floors. Select flooring from 2-3 cartons at a time to even out color variation and ensure a random appearance. Countertops, cabinets, built-in appliances or other fixtures should not be installed on top of your floor and the cost of the removal or replacement of these items is not covered. Call or visit our store during regular business hours to file a claim. This company used to be called Bonita Springs Floor Covering. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State or Province to Province. This may result because of a wide variety of incorrectly performed maintenance procedures or ignorance of care instructions. Collections . Introducing Divine, a value product that provides a gret multicolor space dye aesthetic. staining, waterproofing, and wear in accordance with the terms of this warranty and during the stated period of the warranty. Divine Flooring Timber, Laminate Floors. Follow the Pre-Installation Requirements and Care Instructions: Your installation area must be between 60° to 80° Fahrenheit with a relative humidity between 30% and 50% for at least five days prior to delivery and throughout the life of your floor to ensure optimum performance. 8"W X 7-1/4"L. Made in the USA. Recently Viewed. For over 15 years, Divine Homes have turned the dream of owning a home into a reality for thousands of families. Description. You cannot hire a third party repair agent and charge Divine Hardwood & Stone for the repairs that is not honored or covered by our installation warranty. In the event of a discrepancy between the information in the DIVINE Flooring Installation Instructions and the DIVINE Flooring Warranty Program, the latter shall prevail. Boards that are installed damaged will not be covered by warranty. We advise customer to remain present during installation process to ensure that all boards, hardwood, laminate, and engineered are up to customer standards. Foxwood Flooring will be transitioning with our sister brand Mirage Hardwood Floors. FLOOR CARE PREVENTION TIPS For information on floor care … COLLECTIONS Contempo D’Vine Symphony. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the material and installation, and only them. We are experts trained in flooring and design to help find the perfect floor for the way you live in Hoover, AL. If the customer finds a board that does not meet specifications or standards and appears damaged or discolored it will be promptly reported to manufacturer representative for replacement. Extensive damage can be caused to most laminate flooring if moisture is present. Flooring Type. Moisture in hardwood may result in crowning, warping, buckling, cupping, peeling, twisting, gapping, breaking, cracking, and more types of damage in solid or engineered hardwood. We do not guarantee availability or stock of replacement products. Extensive damage can be caused to Hardwood flooring if moisture is present. This warranty does not restrict or limit the right of the Installation Provider to bring action against you for non-payment. The “period of the warranty” shall mean the following: Limited Warranties Joint Integrity Mohawk warrants that during the period of the warranty, the Uniclic brand locking system in Pergo Extreme Flooring will not fail. We are glad you have chosen Divine Hardwood & Stone for your hardwood project in order to ensure that you are aware of our warranty information and know how to properly care for the product that we have installed or will be installing please read the following information carefully. Any damages that indicate abuse or misuse of product or any damage that clearly is a result of a violation of care instructions found anywhere on www.divinehns.com or as instructed by installer, sales person, office manager, or manufacturer will not be covered by limited installation warranty. 00533 MISTRAL . Customer agrees to accept reasonably similar product as a replacement or substitute. If the customer finds a board that does not meet specifications or standards and appears damaged or discolored it will be promptly reported to manufacturer representative for replacement. Installation labor must be clearly indicated on original invoice and all available customer to sales person correspondence must be evaluated to ensure that installation was performed to customer specification. 333 S State St V-304, Lake Oswego, Oregon, 97034 Phone: (503) 675-9519 Email: info@devinecolorfloor.com If I could give this company a ( -1), I would! ... Click Receive A Quote to start the process of transforming your floors! Fiber. Length of warranty: On Installation services Divine Hardwood & Stone offers a limited warranty which is in effect up to one year after substantial completion of installation. CERAMIC MOSAIC Description Clean arabesque lines pair with a gloss finish in Divine™, a delightful mosaic series. This warranty does not restrict or limit the right of the Installation Provider to bring action against you for non-payment. We are the go to flooring store & showroom in Portland, OR for hardwood, stone, tile, vinyl, carpet, and laminate. The artisanal quality of Divine Retreat boasts complexity in construction. YES. Divine came out twice and told me it was an environmental issue and to install a dehumidifier in my home. Pattern Repeat. Rest assured that you will continue to have the same quality and service that the Foxwood brand was known for. If customer decides to repair hardwood using product other than the one originally used installation warranty is voided. Color. Call or visit our store during regular business hours to file a claim. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the … About Us. We DO NOT cover incidents that are a clear violation of care instructions. Glassdoor has 2 Divine Flooring reviews submitted anonymously by Divine Flooring employees. They did a 200 sf. Call our office at (503) 234-7075 or visit our showroom location: 2715 SE 8th Ave Suite #100 Portland, OR 97202. Prepare floor by diamond grinding and filling expansion joints. Light neutrals and blues are accented with darker-toned borders, while warmer blues and greens are outlined in white. We advice customers to pay extra close attention to subfloor moisture levels and ventilation of crawl space, as this can be the primary cause of laminate flooring damage. All content is posted anonymously by employees working at Divine Flooring. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the material and installation, and only them. BROCHURES & LOOKBOOKS Minimal LookBookModern LookBookRegency LookBookRustic LookBookTraditional LookBookVintage LookBookHardwood Collections 2020Luxury Vinyl and Laminate Collections 2020 BUYER'S GUIDES Selecting the Right Hardwood for Your HomeCare & Maintenance Guide - Engineered HardwoodIs All Luxury Vinyl F Anderson Tuftex Carpet. ... Laminate flooring will also generally come with a 20-year warranty when you are buying a quality make. Devine's Flooring America. Repairs must only be performed by original installation providers not someone else. We require all claims to be submitted within 60 days of original damage report. Moisture in laminate flooring may result in crowning, warping, buckling, cupping, peeling, twisting, gapping, breaking, cracking, and more types of damage. As we have mentioned before all boards must be inspected prior and after installation. This includes hotel stays while repair is being done, as well as personal damages/costs that may arise while pursuing a quality issue, such as missed time from work, storage fees, kennel costs for pets, etc., are not covered. The warranty is non transferable if home ownership has changed or property is rented out to a tenant. Warranty provided by Divine Surface Inc 2715 SE 8th Ave Suite #100 Portland, OR 97202, Divine Surface, 2715 SE 8th Ave #100, Portland, OR 97202, United States. In order to file a claim with Divine Surface ensure that you have documentation (preferably invoice of job completion) if you do not we can still offer warranty repairs but will need to take additional steps for verification. Care instructions can also be found on our home improvement blog at www.divinehns.com/news You must comply with all applicable environmental and building codes, regulations and laws. Divine Hardwood & Stone suggests that all completed work must be inspected by customer and if any dissatisfactions or damages are noticed must be reported within three calendar days of job completion. We do not guarantee availability or stock of replacement products. View Collection. Follow the Pre-Installation Requirements and Care Instructions: Your installation area must be between 60° to 80° Fahrenheit with a relative humidity between 30% and 50% for at least five days prior to delivery and throughout the life of your floor to ensure optimum performance. Bravada Collections. This includes hotel stays while repair is being done, as well as personal damages/costs that may arise while pursuing a quality issue, such as missed time from work, storage fees, kennel costs for pets, etc., are not covered. Glassdoor gives you an inside look at what it's like to work at Divine Flooring, including salaries, reviews, office photos, and more. Damaged Boards not promptly reported and/or rejected. Warranties Download PDF. Moisture can be found in the form of spills, leakage of pipes, flooding, wet mopping or damp mopping, pets spills and urine, children, kitchen spills, and improper attention to humidity or temperature. Rest assured that you will continue to have the same quality and service that the Foxwood brand was known for. Warranties Download PDF. Special or Unconventional Installation, Installation performed at customers request and initiative not originally agreed upon with Divine Hardwood & Stone or against a Divine Hardwood & Stone representatives advice will not be covered. Warranty provided by Divine Surface Inc 2715 SE 8th Ave Suite #100 Portland, OR 97202, Divine Surface, 2715 SE 8th Ave #100, Portland, OR 97202, United States. The Greek mythology-inspired collection incorporates eye-catching geometrics for kitchen Repairs must be performed during business hours additional requests or off business hours repairs will be charged an additional service fee. Moisture: Hardwood flooring is susceptible to water and moisture damage. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY SUCH WARRANTIES CANNOT BE VALIDLY DISCLAIMED UNDER APPLICABLE LAW. For 2 decades, our locally owned and operated company has been helping satisfied customers with flooring, bathtubs, showers, and countertops. The warranty is non transferable if home ownership has changed or property is rented out to a tenant. Laminate Flooring VS Timber Flooring. Foxwood Flooring will be transitioning with our sister brand Mirage Hardwood Floors. 9 multilcolor ways round out the line. The color and tone of the hardwood may change as well due to aging and UV effects and discoloration, this should be expected of in wood and is not covered by warranty. On products Divine Hardwood & Stone offers manufacturer warranties which are separate from Divine Hardwood & Stone installation warranty and are subject to each individual manufacturers warranty terms and conditions. Installation labor must be clearly indicated on original invoice and all available customer to sales person correspondence must be evaluated to ensure that installation was performed to customer specification. Collection. We maintain the exclusive right to alter the obligations and limitations of this warranty. Special Installation such as a medallions, lacing in, tying into existing hardwood, or borders done by another installer other than Divine Hardwood & Stone will not be covered. We reserve the right to not accept warranty claims as well as investigate and validate all reported claims. Flooring . Length of warranty: On Installation services Divine Hardwood & Stone offers a limited warranty which is in effect up to one year after substantial completion of installation. As strong and durable as it is stunning, wood adds warmth, elegance and natural beauty to every room and also enhances the resale value of your home. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. I had flooring people out and both told me to contact the installer, this was a product quality issue not installation and they should warranty their product. If your flooring needs to be replaced or redone according to warranty replacement losses damages and expenses relating to anything other than the flooring will not be covered. Devine's Flooring America is more than just a flooring store. To see product warranty information please reference the appropriate manufacturers warranty (usually found on their site). Save Compare. The repairs will be performed by the original installation provider or someone assigned by Divine Hardwood & Stone representative. Care instructions can also be found on our home improvement blog at www.divinehns.com/news You must comply with all applicable environmental and building codes, regulations and laws. If additional materials are required to complete the repair customer is responsible to provide them at his/her own cost. Visit our professionally designed showrooms in Calgary, Edmonton, Vancouver and Chicago or find a dealer in Canada or the US. Save Compare. Gapping and wood movement as a result of season changes, temperature changes, and air humidity changes is normal and is not something that warrants a warranty replacement, maintenance, fix, or correction. Stretch the imagination with over thirty deep looks featuring authentic texture and extreme detail including reinvented wood-burning techniques that produce charred effects for a sizzling, natural visual. View Collection. Once the leak was repaired I contacted Divine Flooring to redo the damaged area of the concrete driveway. Divine Roofings are the premier supplier of Roofing, Siding and Wall Covering for architectural, commercial, post frame, industrial, transportation and agricultural applications.We offer quality products and services at competitive prices, installed by company employees who uphold our high standards of workmanship, so that we can offer you the best. Product 1. USA. SOFTBAC PLATINUM. As we have mentioned before all boards must be inspected prior and after installation. Divine Hardwood & Stone suggests that all completed work must be inspected by customer and if any dissatisfactions or damages are noticed must be reported within three calendar days of job completion. Keep your floors looking beautiful with SurfaceLift™ by Divine Flooring - a complete wood care and cleaning kit suitable for all polyurethane and UV oil-finished wood, laminate and luxury vinyl floors. Beautiful Epoxy floors in 3 simple steps! If any portion of installation that Divine Hardwood & Stone completes fails with respect to all above warranty information we will repair the incorrectly installed product section and will honor the warranty. Even water resistant laminate should not be abused and can show signs of water damage if not cleaned up fast enough. Product 1. Crafted out oSureSoftSD TM with the added protection of Microban (R) that is designed to prevent the growth of stain and odor-causing bacteria, mold and mildew. Special Installation such as a medallions, lacing in, tying into existing floors whichever material that may be, or borders done by another installer other than Divine Hardwood & Stone will not be covered. area at a cost of $ 2,300.00 plus GST. Customer agrees to accept reasonably similar product as a replacement or substitute. Read employee reviews and ratings on Glassdoor to decide if Divine Flooring is right for you. Damaged Boards not promptly reported and/or rejected. 8"W X 7-1/4"L. Made in the USA. Backing. Certain laminate products that we install are water resistant but no laminate product we sell is waterproof. The terms above represent the sole and exclusive warranty with regard to your installation services. Carpet. We DO NOT cover incidents that are a clear violation of care instructions. The repairs will be performed by the original installation provider or someone assigned by Divine Hardwood & Stone representative. Anderson Tuftex COREtec Floors Floorigami Philadelphia Commercial Shaw Floors. ... DIVINE RETREAT. YES. $39.99 SURFACELIFT - MAINTENANCE KIT. We maintain the exclusive right to alter the obligations and limitations of this warranty. You cannot hire a third party repair agent and charge Divine Hardwood & Stone for the repairs that is not honored or covered by our installation warranty. This floor can be floated over any subfloor (or many existing floors) with a … Houston, TX - Floors - Divine Floors. On products Divine Hardwood & Stone offers manufacturer warranties which are separate from Divine Hardwood & Stone installation warranty and are subject to each individual manufacturers warranty terms and conditions. We warrant our installation up to industry standards as well as manufacturer specifications. We advice customers to pay extra close attention to subfloor moisture levels and ventilation of crawl space, as this can be the primary cause of hardwood damage. Remove all furniture, appliances, and wall and doorway trim beforehand. ZZ054 DIVINE RETREAT. Intricate loop details highlight the design along with a textural background creating a more dimensional look. Special or Unconventional Installation Installation performed at customers request and initiative not originally agreed upon with Divine Hardwood & Stone or against a Divine Hardwood & Stone representatives advice will not be covered. Color. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. We are glad you have chosen Divine Hardwood & Stone for your hardwood project in order to ensure that you are aware of our warranty information and know how to properly care for the product that we have installed or will be installing please read the following information carefully. Improper In Home Conditions (environmental and physical): Divine Hardwood & Stone DOES NOT cover damage as a result of irregular extreme heat, radiant heat, or dirt, dust, and other harmful particle damage. We require an on site inspection of damages before making any decision on acceptance of claim by warranty repair. Stay up to date on all Engineered Floors News! Classic Grade Live knots, quarter sawn and flat sawn grain, no splits and cracks WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY SUCH WARRANTIES CANNOT BE VALIDLY DISCLAIMED UNDER APPLICABLE LAW. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State or Province to Province. Gapping and board movement as a result of season changes, temperature changes, and air humidity changes is normal and is not something that warrants a warranty replacement, maintenance, fix, or correction. SOFTBAC PLATINUM. Collection. DIVINE Flooring Warranty Program. Discerning Home Owners, Professional Home Builders and Interior Designers choose Divine Flooring for their unique and stylish floors in engineered hardwood, luxury vinyl and laminate. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. The terms above represent the sole and exclusive warranty with regard to your installation services. Devine Color Floor. SURFACELIFT - MAINTENANCE KIT. RESOURCES Maintenance Guide Installation Guide Warranty … What: Our Divine Hardwood & Stone installation warranty covers all hardwood installation labor provided by Divine Hardwood & Stone employees or sub-contractors. Chris P. is the owner. Divine Hardwood & Stone representatives will do the best to find a similar or exact product for repairs but we do not guarantee it. To see product warranty information please reference the appropriate manufacturers warranty (usually found on their site). This may result because of a wide variety of incorrectly performed maintenance procedures or ignorance of care instructions. We provide detailed instructions how to care for the solid pre-finished, engineered pre-finished, and sand in place solid hardwood flooring so that you know if a product or installation malfunction is covered by warranty or if the damage that may result is because of improper care. Dwellings Dream Weaver Engineered Floors Hard Surfaces Pentz Commercial EF Multifamily DW Select Smart Squares We use cookies (and other similar technologies) to collect data to improve your shopping experience. Look him up - under Bonita Springs Floor Covering and Divine Design. Boards that are installed damaged will not be covered by warranty. We reserve the right to not accept warranty claims as well as investigate and validate all reported claims. Divine Hardwood & Stone representatives will do the best to find a similar or exact product for repairs but we do not guarantee it. Be sure to check specific installation instructions for the subfloor, too. If your flooring needs to be replaced or redone according to warranty replacement losses damages and expenses relating to anything other than the flooring will not be covered. Receive A Quote. Before installation begins examine the boards and give the installation provider instructions with what can be done with damaged or discolored boards. Backing. The Foxwood brand was known for to a tenant days of original report... & more TX - Floors - Divine Floors up to customer standards the US variation and ensure random. 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